Privacy Policy

C&C Marketing ("we", "us", "our") is a web design agency based in Kent, United Kingdom. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us. We are committed to protecting your privacy and complying with the UK GDPR and Data Protection Act 2018.

• Contact form submissions: name, email address, and any details you choose to share in your message.
• Email correspondence: anything you send us via email.
• Basic website analytics: anonymised data about how visitors use our site (pages viewed, time on site, general location at city level, device type). We do not track individuals or sell this data.
• Cookies: see our Cookie Notice below.

• To respond to your enquiry and provide the services you've requested (legitimate interest and, where applicable, performance of a contract).
• To improve our website and services (legitimate interest).
• To comply with legal obligations.

• Contact form submissions and email correspondence: up to 24 months from your last contact, after which we delete them unless we have an ongoing client relationship.
• Active client records: for the duration of our working relationship plus 6 years (UK accounting/tax requirements).
• Analytics data: anonymised and retained as long as our analytics provider stores it (typically 14 months).

• We never sell your data.
• Service providers we use to run our business may process your data on our behalf, including: our email provider, our website hosting provider (Lovable), and our analytics provider (if applicable). All are bound by data protection agreements.
• We may share data if legally required (e.g. court order, fraud prevention).

• Right to access the data we hold about you.
• Right to correct inaccurate data.
• Right to request deletion ("right to be forgotten").
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time.
• Right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights or to ask questions about this policy, email us at hello@ccmarketing.com or use our contact form. We'll respond within 30 days.

Our website uses essential cookies to function properly. We may also use analytics cookies (only with your consent via our cookie banner) to understand how visitors use our site. You can manage cookie preferences at any time via the cookie notice. See our Cookie Notice for full details.

We may update this Privacy Policy occasionally. The "last updated" date at the top will reflect any changes. Material changes will be highlighted on the website.

C&C Marketing
Sevenoaks, Kent, United Kingdom
Email: hello@ccmarketing.com
Phone: 07304052759